
What to do if no energy performance certificate is available? – Obtaining documents via “Accumin Home”
Software
Jun 10, 2025

Obtaining documents for mortgages is an essential part of the process for banks. Increasing regulatory requirements are making document procurement more difficult, which in turn makes the mortgage process even more cost-intensive.
As a mortgage lender, however, you rely on extensive information — including the energy efficiency details of the property. But what do you do when you need the energy performance certificate and it is not available?
The solution is „Accumin Home“: Since April 2025, on-geo offers a fast and affordable way for the borrower to obtain the energy performance certificate.
As a first step, we offer the creation of energy consumption and energy performance certificates for private customers via www.DeinEnergieausweis.com. You and your clients can make use of this service immediately, ensuring full regulatory compliance. We are pleased that BW-Bank / LBBW is already successfully offering this service to its clients.
Additional products for obtaining mandatory documents will follow.
What are the benefits for you as a mortgage lender?
- No costs for document procurement
- Excellent document availability
- Trusted partner with decades of market experience
- More cost-efficient valuation
What are the benefits for your customer?
- Trusted partner with decades of market experience
- Excellent value for money
- Wide variety of products
- Robust documents accepted by lenders
- Simple data collection via app – convenient and digital
What do you need to do to benefit from these advantages?
“Accumin Home” can be integrated in several ways: as a link on your website, through flyers and brochures, or via recommendations by sales channels.
Process and cost optimisation has never been easier.

Contact
You never forget the first contact! You can reach our support, sales and service teams free of charge by phone. Alternatively, use the contact form and we will get back to you as soon as possible.
Phone: +49 800 664 3677
Monday to Friday from 08:00 to 18:00

