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Trend study: Automated Valuation Models in Europe

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Success stories – interview with Gabriele Auge of LBBW

As part of our success stories, we met with Gabriele Auge for an interview.

**A partner from the very beginning: LBBW**

LBBW describes itself as a “medium-sized universal bank” and supports its customers as a “sparring partner and companion”. They have been working with on-geo products for almost 20 years.

We spoke with Gabriele Auge, property valuation expert CIS HypZert (F,M) and responsible for LORA at LBBW, about how this collaboration works.


**Ms Auge, you have been working with on-geo since 2009 and use various products, including LORA Enterprise, data.board, Sales Client and geoport. You have also contributed to the joint development of special interfaces such as the ADFS connection. What was the greatest challenge in this process?**

With the ADFS connection, we can access LORA Sales Client and Enterprise via single sign-on within our banking environment and have placed our user administration on a digital footing. The greatest challenge was the large number of parties involved — LBBW, IT, on-geo — and the associated high coordination effort. Our institution uses a broad range of the LORA family. In addition to LORA full valuation reports, short valuation reports and value indications, we use the data.board analysis tool, geoport sidebar research data, LORA Portfolio and the LORA Mobile inspection app, and of course LORA Sign. We also rely on inspections carried out by on-geo.

What matters most to us is that the services and products of on-geo GmbH “go hand in hand”. For example, with data.board we can generate real-time analyses of LORA valuation and process data, or transfer research products delivered via the geoport sidebar directly into the valuation report with a click — saving us from manually copying information.

With on-geo we have found a partner who always responds to current customer needs, as demonstrated by the newly offered products and services in the ESG area (renovation roadmap for buildings, etc.).

 

**You are already performing a deviation analysis using data.board between the value indication and the subsequent first market and mortgage lending value report for the same property. What advantages does this approach provide?**

LBBW prepares value indications to provide our customers, for example, with a well-founded loan offer at an early stage of financing, with correspondingly stable terms.

To make use of the relevant regulatory opening clauses, it is essential to have an overview of later deviations from the final valuation and to identify the reasons for these deviations. With the deviation analysis, we can identify at the press of a button the relevant market/mortgage lending value reports for any chosen time period for which a value indication had previously been prepared, and display any differences in key valuation parameters at a glance. Using this tool provides us with immense relief and eliminates the need for further manual Excel analyses.

The greatest advantage is that we obtain a detailed analysis of the valuation data showing the deviations. This deviation analysis proves valuable in the lending process, where data monitoring is established. Another advantage is the “lessons learned” effect, which leads to transparency and validation within the process.

 

**LBBW already offers a wide range of services. Are there any concrete plans or projects for the future, and how could on-geo support you in these?**

We want and need to continually develop and optimise our processes. Despite significant progress in recent years, we still see great potential in digitalisation.

We are therefore working closely with on-geo GmbH on a concept for integrating digital land register information into our banking systems, as this data is required not only by valuation experts but is often manually entered in parallel into several IT systems during the financing process.

In addition, there are current topics such as ESG and EU taxonomy that are occupying the banking sector. It will be important to create sufficient interfaces between LORA and our core banking system so that all information is ultimately transferred digitally and automatically, i.e. without media discontinuities.

 

**You have been an on-geo customer for almost 20 years. What do you wish for in the next ten years of collaboration?**

For on-geo, we are a partner from the very beginning. We hope that on-geo will continue to address current topics, keep digital advancement consistently in focus and develop innovative ideas.

We are very curious to see how artificial intelligence — ChatGPT and the like — will change the valuation world and how on-geo will integrate such a medium into the LORA product portfolio.

 

**Thank you for this insight!**



A partner from the very beginning: LBBW

You never forget the first contact! You can reach our support, sales and service teams free of charge by phone. Alternatively, use the contact form and we will get back to you as soon as possible. 

Phone: +49 800 664 3677 

Monday to Friday from 08:00 to 18:00 

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Success stories – interview with Uwe Reutter of Reutter GmbH Sachverständigenbüro

As part of our success stories, we met with Uwe Reutter for an interview.

**Standing still means death**

This is perhaps the best way to summarise the corporate philosophy of Reutter GmbH. The focus is on continuous training of employees in line with the latest requirements of the expert regulations and the specifications of the certification body. In day-to-day work, the Lora applications from on-geo support them. How and why exactly, Uwe Reutter explains in the interview.

 

**Mr Reutter, you use almost all Lora applications in your daily work, including the Lora short valuation report, the Lora real estate agent valuation and the Lora map module. Do you have a favourite application and if so, which one?**

Personally, I prefer working with the Lora short valuation report, but that is simply my own favourite. I know that my colleagues have very different favourites. Overall, however, all Lora applications are used constantly in our office.

**You also use Accumate, but not yet as intensively as the Lora products. Why is that, and how could on-geo support you in integrating both applications more strongly into your daily work?**

This is primarily because we use Accumate as a lead generator, which, however, plays only a minor role in our acquisition mix.

**Which features/data do you still specifically miss for all on-geo products to become “favourite applications”?**

What we are actually still missing is the optimisation of the design and layout functionality of the Word printouts of the market value reports for courts and tax authorities. There is room for some “fine-tuning” here.

**The on-geo fairy godmother waves her magic wand: what would be your three biggest wishes to advance digitalisation in the sector?**

1. See question 3.
2. Significantly simpler design and handling of print templates for users, both in the short and full valuation report. In addition, simple options for personal, individual design/adjustments already within the template area (without needing your support). This mainly concerns adjustments and changes on page 1.
3. If points 1 and 2 are fulfilled, we are satisfied. 😉

 
**Thank you for this friendly conversation and your constructive feedback – which we will, of course, be happy to pass on to our colleagues.**

Success stories: standing still means death

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Lora Mobile – download the sample inspection report here

The app for seamless property inspections. The Lora Mobile app supports you on site with digital data capture, photo documentation and direct transfer into the system – now also with an ESG data capture form. This saves time and avoids media disruptions in the valuation process.

Download sample inspection report now

You never forget the first contact! You can reach our support, sales and service teams free of charge by phone. Alternatively, use the contact form and we will get back to you as soon as possible.

Phone: +49 800 664 3677 

Monday to Friday from 08:00 to 18:00 